Privacy Policy
At KREWZAA, we take your trust and privacy seriously. This policy outlines how we collect, use, protect, and respect your personal information across our website and mobile application.
1. Introduction
KREWZAA (“we”, “our”, or “us”) provides a platform designed to help people discover temporary work opportunities and help businesses connect with potential workers.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, use our mobile application, contact us, or otherwise interact with our services.
By using KREWZAA, you acknowledge that you have read this policy. Where consent is legally required, we will request it separately.
2. Information We May Collect
Depending on the features you use, we may collect the following categories of information:
- Name, mobile number, email address, and account credentials.
- User type, such as job seeker or job provider.
- Profile information you choose to provide.
- Job listings, descriptions, work locations, shift timings, compensation details, and application information.
- Messages and communications exchanged through the platform, if messaging is available.
- Job status and worker feedback concerning completed work and payment.
- If KREWZAA introduces platform-based payments, we may process transaction references and payment status information through the relevant payment service provider. We will explain the applicable data practices when those features are available.
- If payments occur directly between workers and job providers, KREWZAA should not claim to process or hold those payments unless it actually does so.
- Device, browser, operating system, app version, and log information.
- IP address and approximate location information, where collected.
- Usage, diagnostics, and security-related events.
Information you submit through contact forms, complaints, reports, or support requests.
We will only list information that the website or app actually collects.
3. How We Use Information
We may use personal information, as applicable, to:
We will not use personal information for unrelated purposes without an appropriate legal basis.
4. Payment-Confirmation Information
After a job is marked as completed, KREWZAA may ask the worker whether payment was received.
If the worker confirms receipt, we may record that response and award a Payment Confirmed badge to the job provider according to the platform's published eligibility rules.
6. Location Information
Some features may use a work location or approximate location to help users find relevant opportunities nearby.
You can choose not to provide optional location information, although some location-based features may then be unavailable. We will explain when device permissions are requested.
7. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including account operation, security, dispute handling, and legal obligations.
Retention periods depend on the type of information and the applicable requirements. We will delete or anonymise information when it is no longer required, subject to lawful retention obligations.
8. Security
We use appropriate technical and organisational measures intended to protect information against unauthorised access, loss, misuse, or disclosure.
9. Your Choices and Rights
Subject to applicable law and the features available, you may be able to:
Some information may need to be retained where legally required or necessary to address legitimate security or dispute-related needs.
10. Children and Eligibility
KREWZAA is intended for users legally eligible to participate in the relevant work arrangements. Users must meet applicable age requirements and must not misrepresent their age.
We do not knowingly collect children's personal information in circumstances where such collection is prohibited. If you believe a child has provided personal information improperly, contact us.
11. Third-Party Services and Links
Our services may contain links to third-party websites or use third-party service providers. Their privacy practices are governed by their own policies. Please review those policies before sharing information with them.
12. Changes to This Policy
We may update this Privacy Policy as our services, features, or legal obligations change. We will publish the revised version and update the effective date. Where required, we will provide additional notice or seek consent.
13. Contact and Privacy Complaints
For privacy questions, requests, or complaints: