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SAFETY & DISPUTE RESOLUTION

Report a Problem

Tell Us What Happened

If you encountered a suspicious job listing, non-payment concern, misleading information, harassment, or another issue on KREWZAA, please report it.

Your report helps us review potential misuse and decide whether action is appropriate. Submitting a report does not guarantee a particular outcome, but our team reviews every submission fairly and thoroughly.

What You Can Report

We accept reports covering any of the following platform issues:

A job listing that appears fake or misleading
A job provider who may have failed to honour agreed payment terms
Harassment, threats, or inappropriate conduct
Requests for suspicious fees, OTPs, passwords, or financial information
Impersonation or misuse of another person's information
An inaccurate Payment Confirmed badge
Spam, abusive messages, or other platform misuse
A privacy, account-security, or technical issue

What Happens Next?

1
Acknowledgement
We will display a confirmation ticket immediately after your report has been successfully submitted.
2
Review
Our support team will review the information and may contact you for clarification or additional details.
3
Action
Where appropriate, we may contact relevant users, restrict a listing, review a badge, or take action under our policies.
4
Update
We will provide an update where appropriate and where we can do so without compromising privacy, security, or an ongoing review.

Please note that we may be unable to share confidential details about actions taken against another account.

Non-Payment Reports

If your concern involves unpaid work, please provide the job reference, agreed compensation and payment date, date the work was completed, and relevant supporting records.

KREWZAA can review platform activity and take action under its policies, but it cannot promise recovery of money or guarantee resolution of every dispute.
Urgent Safety Concerns

If you face an immediate threat, contact local emergency services or law enforcement immediately (such as dialing 112 in India). A platform report is not an emergency-response service.

Direct Support Details
Support Emailsupport@krewzaa.in
Support HoursMonday to Saturday, 9:00 AM – 7:00 PM IST
Business EntityKREWZAA (Registered Legal Entity)
Registered AddressBengaluru, Karnataka, India

We aim to handle reports respectfully and fairly. Please avoid submitting repeated reports about the same incident unless you have new information.

INCIDENT INTAKE

Submit an Official Report

Please complete the form below with as much accurate detail as possible.

Optional Supporting Information
Click or drag files to attach evidenceChat screenshots, job post records, or payment confirmations
Security Reminder: Please do not submit passwords, OTPs, full credit/debit card numbers, or unrelated sensitive personal information.
Consent notice: By submitting this report, you confirm that the information you provide is accurate to the best of your knowledge and may be used to review and respond to your complaint in accordance with our Privacy Policy.